FAQ

Do you have questions about one of our products? You can view the answers to some frequently asked questions here. If not, please contact us if you cannot find the answer to your question below.

Why is it important to descale my coffee machine?

Can I use the Solute descaler for my kettle?

How often should I descale my coffee machine?

Do I still need to descale my capsule machine after using a cleaning capsule?

Which Solute products do I need for my Jura machine?

I use a water filter in my coffee machine, do I still need to descale my machine?

How do I know which cleaning tablet to use?

How often should I clean my machine with a cleaning tablet?

Why do I need to clean my coffee grinder?

How often should I clean my coffee grinder?

In which stores can I buy Solute products?

For which types of machines are the Solute products available?